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General Questions

What is Zipterm?

Zipterm is a B2B financial services platform that provides businesses with cross-border payments, FX solutions, lending services, and e-wallet transactions. Our goal is to help businesses move money globally with efficiency and security.


Who can use Zipterm?

Zipterm is designed for businesses involved in international trade, including importers, exporters, distributors, and service providers who need secure and cost-effective payment and lending solutions.


How do I sign up for Zipterm?

You can sign up by visiting https://zipterm.com and clicking “Login.” You will need to provide:

  • Business registration documents
  • Valid ID
  • Bank account details for verification

Payments & FX

What types of payments does Zipterm support?

Zipterm supports:

  • Bank Transfers (Wire & ACH)
  • Real-time payments (RTP)
  • Multi-currency transactions
  • Local settlement in major markets (USD, EUR, GBP, CNY, CAD, AUD, etc.)
  • Bulk payments to multiple recipients

How long does it take for a payment to be processed?

  • Domestic payments: 1-2 business days
  • International payments: 1-4 business days (depending on the currency and country)
  • Instant payments: Available for eligible accounts

What are the fees for sending payments?

We offer transparent, market-day spot competitive pricing compared to banks. For exact fees, log in to your account and check our Pricing & Fees page.


How does Zipterm’s FX conversion work?

Zipterm provides real-time FX rates with lower spreads than banks. You can:

  • Lock in rates at the best available price
  • Set up automatic conversions
  • Hold multiple currencies in your Zipterm wallet

Can I schedule recurring payments?

Yes, Zipterm allows businesses to set up automated recurring payments for suppliers, vendors, or employees.


Lending & Credit

What financing solutions does Zipterm offer?

Zipterm offers:

  • Trade finance - Short-term financing for import/export transaction
  • Invoice financing - Get paid upfront for your invoices
  • Purchase order financing – Advance funding to fulfill large orders
  • Business credit lines – Flexible credit for working capital
  • Bulk payments to multiple recipients

How can I apply for financing?

You can apply directly through the Zipterm platform. Submit:

  • Business documents
  • Transaction history
  • Financial statements

Approval typically takes 24-72 hours.


What are the interest rates and repayment terms?

  • Rates depend on creditworthiness, transaction volume, and loan type.
  • Repayment terms range from 30 days to 12 months.

What’s the Finance Rate?

Zipterm offers competitive financing rates based on the loan amount:

  • For financing under $2M → 2% service fee
  • For financing between $2M - $10M → 1.5% service fee
  • For financing over $10M → 1% service fee
  • Daily interest rate: 0.03% - 0.06%

The total cost depends on loan duration and repayment schedule. Zipterm ensures transparent pricing with no hidden fees.


How to Apply for Zipterm Finance?

  • Sign up & verify your business on Zipterm.
  • Submit an application with financial details.
  • Get approved within 24-72 hours (based on eligibility).
  • Receive funds directly to your Zipterm wallet or supplier

Security & Compliance

Is Zipterm secure?

Yes. Zipterm uses:

  • Bank-level security
  • Two-factor authentication (2FA)
  • Encryption to protect transactions
  • KYC/AML compliance to prevent fraud

What happens if a transaction is flagged for review?

For security reasons, Zipterm may review high-risk transactions. If flagged, you will receive a notification, and our compliance team may request additional information.


Account & Platform Usage

Can I hold multiple currencies in my Zipterm account?

Yes, you can store and manage multiple currencies in your Zipterm e-wallet, allowing for quick conversions and transfers.


Does Zipterm offer API integrations?

Yes. Zipterm offers API solutions for businesses to integrate payments, FX, and lending services into their own systems.


Can I add multiple users to my business account?

Yes, you can add team members with customized access levels (e.g., finance, admin, operations).